Privacy & data protection

3x77 Privacy Policy — Your data is our responsibility

At 3x77, every piece of your data, every transaction, and every gaming session is fully protected. This Privacy Policy clearly explains what information we collect, why we collect it, and what rights you have.

Last Updated: January 2026
Version: v3.1
256-bit SSL Secured
Data Never Sold
Never shared with third parties
256-bit Encryption
Bank-Level Security
Your Controls
Change at any time
Minimum collection
Necessary Data Only

How 3x77 Protects Your Privacy

A summary of the full policy — read the details below.

Minimal Data Collection Policy
3x77 only collects data that is strictly necessary to provide our services. We do not request or store unnecessary personal information.
Encryption & Security
All data transmissions are secured with 256-bit SSL/TLS encryption. Data stored on our servers is also kept in encrypted form — unreadable by any third party.
No Data Sales
3x77 never sells your personal data to advertisers or third parties. Your data is used solely to operate the service.
Full User Control
View, correct, or request deletion of your data. Your data belongs to you at 3x77 — we are simply its custodians.
Defined retention period
Each type of data has a defined retention period. After account closure, all data is deleted within 5 years unless retention is required by law.
Transparent cookie policy
This policy clearly states which cookies are used, why they are used, and how to disable them. The choice is yours.
Quick Reference
Subject3x77's Location
Data ControllerThe company operating 3x77
Data SalesNever
Encryption256-bit SSL/TLS
Retention period (after account closure)Up to 5 years
Disabling cookiesAvailable via browser settings
Data Deletion RequestVia email at [email protected]
Data PortabilityAvailable on request in CSV format
Policy Change NoticeAt least 30 days in advance

1 Introduction & Scope

This Privacy Policy ("Policy") of 3x77 explains how we collect, use, store, and protect your personal information. It applies to the 3x77 website, mobile application, and all related services.

3x77 follows international data protection standards and places your privacy above all else. We believe you should have full control over your own information.

This policy applies to 3x77's Terms & Conditions This policy should be read alongside our Terms & Conditions. Agreeing to the Terms means you also agree to this Privacy Policy. For any questions, contact us at [email protected].

In plain language: 3x77 uses your information solely to provide you with a better experience — it is never sold or misused. This policy explains everything openly and transparently.

2 What information is collected

3x77 collects data from three sources — directly from you, automatically, and from third parties.

Information You Provide Directly

Data typeWhen Data Is CollectedWhy It's Needed
Full NameAt RegistrationIdentity verification, KYC
Date of BirthAt RegistrationAge verification (18+)
Mobile numberAt RegistrationOTP verification, security alerts
Email addressAt registration (optional)Sending Important Notices
Current addressDuring KYC verificationLegal Obligations
Identity InformationDuring KYC verificationAML Compliance
Payment InformationIn transactionsDeposits & withdrawals

Automatically Collected Data

Certain data is collected automatically while you use 3x77:

  • Device information: Device type, operating system, browser version.
  • Connection information: IP address, internet service provider, and approximate location.
  • Usage Data: Pages visited, time spent, and games played.
  • Transaction Logs: Records of all deposits, withdrawals, and betting activity.
  • Cookies & Session Data: Login sessions, preferred language, and other preferences.
Important: Full payment card numbers are never stored on 3x77's servers. All payment processing is handled by PCI DSS-compliant third-party processors — card details remain within their encrypted systems.

3 How Your Data Is Used

3x77 uses the data it collects for the purposes listed below. Each purpose is supported by a legitimate legal basis:

  • Account Management: Login, password reset, and account security.
  • Service Delivery: Gaming, betting, and Live Casino operations.
  • Payment Processing: Processing deposits, sending withdrawals, and keeping transaction records.
  • KYC & AML compliance: Identity verification, anti-money laundering, age verification.
  • Fraud Prevention: Detecting and preventing unusual account activity.
  • Customer Support: Issue resolution and complaint review.
  • Responsible gaming: Identifying signs of excessive gaming.
  • Service Improvement: User experience analysis and bug fixes.
  • Legal Obligation: Meeting regulatory requirements and maintaining records.

Marketing Communications

3x77 may send you information about new offers, bonuses, and promotions via SMS or email — but only if you gave your consent at registration or at a later date. You can opt out at any time through your account settings.

3x77 never uses or shares your data for another company's marketing purposes.

4 Data sharing policy

3x77 shares your information with third parties only in specific circumstances — and Never sold।

When Your Data May Be Shared

  • Service Providers: Payment processors, game providers, and customer support platforms receive only the data they need to perform their specific functions.
  • Regulatory authority: Upon a valid request from a licensing authority or law enforcement agency.
  • Fraud Prevention: Names and identities are cross-checked against industry-wide fraud databases.
  • Business Succession: If 3x77 merges with another company in the future, users will be notified in advance.
3x77's commitment: We never sell or rent your data to advertisers, data brokers, or other businesses. Even when information is shared with third parties, they are not permitted to use it for their own marketing purposes.

Service Provider Accountability

3x77 has data processing agreements in place with all third parties it shares data with. Under these agreements, those parties are bound to use your data only for the specified purpose and to comply with international data protection standards.

5 Data Protection Measures

3x77 takes both technical and organisational measures to keep your information secure.

Technical protection

  • SSL/TLS 1.3 encryption: Maximum encryption for data transmission — 256-bit AES.
  • Encrypted database: Sensitive data stored on our servers is encrypted.
  • Two-Factor Authentication (2FA): OTP verification at login — makes unauthorized access virtually impossible.
  • Firewall & IDS: Network protection and intrusion detection systems.
  • Regular Penetration Testing: Third-party security experts conduct regular system audits.
  • Data Backup: Secure, encrypted backups maintained across multiple locations.

Organizational Security

  • Only authorized personnel are permitted to access user data.
  • All staff are trained in data protection and bound by confidentiality agreements.
  • Data access is audited regularly — unnecessary access is revoked automatically.
  • In the event of a security incident, affected users will be notified within 72 hours.

6 Data Retention Period

3x77 does not retain data longer than necessary. Retention periods vary by data type:

Data typeRetention PeriodReason
Account InformationFor the duration of active account + 5 yearsLegal Obligations
Transaction Records5 yearsAML & Tax Regulations
KYC Documents5 yearsRegulatory Requirements
Gaming History3 yearsDispute Resolution
Support conversations2 yearsQuality Improvement
Log Files1 yearSecurity Review
Marketing PreferencesUntil consent is withdrawnAs directed by the user
Cookie Data30 days–2 years (depending on type)Functionality & analytics

Once the retention period expires, data is automatically deleted or anonymised through a secure process.

7 Cookies & Tracking Technologies

3x77 uses cookies and similar technologies across its website and app. Below is a breakdown of each cookie type:

How to Disable Cookies

Cookies can be disabled or cleared through your browser settings. However, disabling essential or security cookies may prevent certain 3x77 features from working properly. On the mobile app, cookie settings can be managed within the app itself.

8 Third-Party Services

3x77 works with a number of trusted third parties to operate its services. The data shared with each is outlined below:

Payment Processors (bKash, Nagad, Rocket, Bank)
Only the information needed to process transactions — amount and account number. Card details are stored in an encrypted vault. Your payment processor has no access to your gaming history.
Game Providers (Pragmatic Play, Evolution, Nolimit City)
Minimal session data required for the game to load and run correctly. Game providers do not know your identity — only an anonymous session ID is used.
Customer support platform
Account details and chat logs used to manage live chat support. The support team uses this information solely for resolving issues.
Analytics services
Anonymous usage statistics with no personal identification. IP addresses are hashed to prevent identity tracing.
Identity verification provider (KYC provider)
Documents and photos for identity verification. The KYC provider handles verification only — how long they retain your data in their own systems is governed by their own privacy policy.

9 Your Rights

3x77 grants users a number of rights over their own data:

Right to Access Your Data
You may request to see what information 3x77 holds about you. Most of it is directly accessible from your account settings.
Right to Rectification
You can correct inaccurate or outdated information. Basic details can be updated via account settings; for specific data, submit a request through support.
Right to Erasure
You may request deletion of your data after closing your account. Any data not subject to legal retention requirements will be permanently removed.
Data Portability
You can request a download of your account and transaction data in CSV format.
Right to Object to Processing
You can opt out of marketing communications, disable analytics cookies, and object to certain types of data processing.
Right to Restrict Processing
In certain circumstances, you may request that processing of your data be temporarily restricted.
Exercise your rights: To exercise any of your rights, email [email protected] or reach us via live chat. We will respond within 30 business days of your request.

10 Minor Protection

3x77 is strictly for users aged 18 and above. We do not knowingly collect any data from minors.

If a minor is found to have registered an account, that account will be closed immediately and all associated data will be deleted. If a parent or guardian becomes aware of a minor's account, please contact us at [email protected].

3x77 takes technical measures to keep minors away from gaming — including age verification processes, KYC document checks, and automated review of suspicious accounts.

11 International Data Transfers

3x77's servers and some service providers may be located in different countries. Your data may be transferred to servers across various jurisdictions.

For international transfers, 3x77 ensures:

  • The recipient country has adequate data protection laws, or
  • Protection is ensured contractually through the use of Standard Contractual Clauses (SCC).
  • The same standard of security applies in all circumstances.

12 Policy Changes

3x77 may update this privacy policy from time to time. Depending on the nature of the change:

  • Minor Changes: Updates will be published on the website only, with the "Last Updated" date revised accordingly.
  • Significant Changes: You will be notified at least 30 days in advance via SMS and/or email to your registered mobile number.

Continued use of 3x77 after any changes constitutes acceptance of the updated Policy. If you do not agree to the new Policy, you may request to close your account.

13 Contact & Complaints

For any questions, concerns, or to exercise your rights regarding this Privacy Policy:

  • Email: [email protected] or [email protected]
  • Live Chat: Available 24/7 — the fastest way to get answers to general queries.
  • Response Time: General inquiries — 24 hours. Data rights requests — 30 business days.

If your issue cannot be resolved with 3x77, you have the right to file a complaint with your country's data protection authority or 3x77's licensing authority.

Know this before you start playing

Live Casino is a real-time gaming experience broadcast from a professional studio, where a live dealer runs the cards or roulette table while you play from home on your mobile or computer.

Key differences from standard slots:

  • Slots: Results are determined by software RNG — no dealer, play solo.
  • Live Casino: Real dealers, real tables — streamed live in HD with other players at the same table.

3x77's Live Casino offers roulette, blackjack, baccarat, Casino Hold'em and many more games. To get started:

  1. Log in to 3x77.
  2. Go to the "Live Casino" section from the homepage.
  3. Choose your preferred table — check the betting limits before you join.
  4. Place your bets using the betting buttons, and chat with the dealer as you play.

No, betting limits vary by game. Minimum bets differ depending on the game type and provider. General limits at 3x77:

Game type Minimum Bet Maximum Bet
Slots ৳20–৳50 ৳ 5,000–৳ 20,000
Live Roulette ৳100–৳200 ৳50,000+
Live Blackjack ৳200–৳500 ৳50,000+
Casino Hold'em ৳ 50 ৳50,000

Detailed betting limits are available inside each game via the "Info" or "Help" button. When playing with a bonus balance, the maximum bet limit is lower — typically ৳500 per round.

Play with Confidence at 3x77

Your data stays private and is never sold — join 3x77 today with that guarantee.

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